Registration on www.arll.eu is completely free. Once registered, you get unlimited access to all available offers, can place bids and make purchases, and can set product preferences to be notified when relevant stock becomes available for your business.

The process is quick and straightforward — just two steps: complete the registration form on the sign-up page with your company details, then activate your account by clicking the confirmation link sent to your email. Without email activation, access to your account will not be possible.

You need an official document confirming your company's legal status. For the UK: Commercial register certificate. Romania: Certificat registru comertului. Germany: Handelsregister. France: Extrait KBis. Netherlands: KVK / Handelsregister. Please refer to the full country table on the registration page for all supported European countries.

The ARLL team will contact you by phone within 48 hours to confirm your account validation. If we are unable to reach you within that timeframe, your account will remain inactive and will be deleted after two months without response.

If you have forgotten your password, go to the password reset page, enter your registration email and you will receive a reset link. If you no longer remember the email address used to register, contact us directly through the support page and we will help you recover your account.

Yes, it is possible to hold both account types. However, each requires a separate account creation and its own validation process. Each account is uniquely tied to your company registration number and VAT number — duplicate accounts for the same legal entity are not permitted.

Placing a bid on ARLL constitutes a contractual commitment to honour the purchase if you win, within 48 hours. Failure to pay results in account suspension until a service fee of €150 per unpaid order is settled. You will still be able to access the platform and view your order history, but bidding will be disabled until the fee is cleared.

ARLL offers stock across four main categories: (1) Customer Returns — products returned by consumers or under manufacturer warranty; (2) Refurbished — inspected and restored to functional condition; (3) Overstock / Closeout / Shelf Pulls — unsold inventory, discontinued lines, or products pulled from retail shelves; (4) Box Damaged / Open Box — items with damaged packaging or previously opened and resealed. Every offer clearly specifies the category and condition of the included products.

Liquidation stock is sold 'as-is where-is', without a standard warranty — a fact reflected in the deeply discounted pricing. Exceptions apply only where a specific warranty period is stated in the offer description. As a reseller, you are free to apply your own commercial warranty to your end customers.

Physical inspection is not permitted by any of ARLL's vendor partners. Instead, every offer is supported by detailed documentation: a product manifest in Excel format, warehouse photographs, product type, EAN codes, item descriptions, and recommended retail price (RRP) — everything you need to assess margin potential before buying.

Each offer includes a detailed breakdown in the 'Description' section, classifying products by quality grade, brand, and category. The product listing contains: item description, quantity, model, EAN code, and RRP — giving you full transparency to evaluate the commercial opportunity before placing a bid.

ARLL operates across multiple warehouse locations throughout Europe. The exact location of each stocklot is indicated in the 'Description' section of each offer, clearly visible before any purchase commitment is made.

ARLL accepts bank wire transfer and payment via Stripe. All purchases must be paid in full before goods are dispatched. ARLL does not charge any additional transaction fees, although your bank may apply its own charges.

An express wire transfer typically appears in our account within approximately 2 hours. A standard transfer can take 2–3 business days. We recommend using the express option to benefit from faster order processing and earlier goods release.

Yes. If you have won multiple auctions within the same period, you can make a single combined payment for the total amount across all orders.

ARLL, acting as the marketplace operator, issues invoices on behalf of sellers under a mandate agreement. All transactions are settled exclusively in Euros (€). VAT is applied in accordance with your company's location, in compliance with European tax obligations.

Once the full amount is received in the Stripe escrow account, your order is automatically updated to 'paid' status and the delivery process begins. Goods are typically ready for collection or dispatch within 48 hours of payment confirmation.

The buyer is responsible for all shipping costs, including haulage, special handling, and — for buyers outside the European Economic Area — import duties and customs clearance fees. ARLL can arrange transport at negotiated rates. To request a shipping quote, email us with your complete delivery address and any specific requirements.

Goods are typically released within 48 hours of payment confirmation. For self-collection, you must notify ARLL Customer Service in advance with the truck number, driver name, scheduled collection time, and order reference. Collections without a confirmed appointment cannot be guaranteed.

The destination must have a loading dock or unloading equipment (forklift, etc.). Unloading is the consignee's responsibility — drivers do not assist. Carriers allow a maximum of 2 hours for unloading; exceeding this will incur additional detention charges. Delivery to private residences is not possible due to vehicle size constraints.

Title and risk of loss transfer to the buyer upon collection. Any transit damage claims must be filed directly with the carrier — not with ARLL. Claims must be submitted within 30 days of delivery. It is essential to note any damage on the delivery documentation (BOL/CMR) at the time of receipt, as this is required for any successful claim.

Transit times are not guaranteed, as they depend on external factors such as the carrier's schedule and logistical conditions. ARLL will provide realistic estimated delivery windows at the time of dispatch confirmation.

ARLL is a 100% online B2B marketplace for wholesale stock clearance. We connect brands, retailers, and e-retailers with wholesalers, discounters, second-hand shops, and importers/exporters through our online auction system. All sellers are verified and subject to a quality charter, ensuring the reliability and accuracy of every offer published on the platform.

The platform features a dedicated sidebar to filter all available stocklots by quality grade, product category, and location. At registration, you can set product preferences to receive tailored recommendations. A weekly newsletter highlights new and special offers — check your spam folder if you are not receiving it, or contact us to ensure you are subscribed.

It depends on the specific offer. Some stocklots allow partial purchases — check the MOQ (Minimum Order Quantity) field in the offer details. Others are available exclusively as a complete lot. This information is clearly indicated in the description of each offer before you place a bid.

ARLL acts as the direct seller, operating under liquidation contracts signed with brand and retail partners. ARLL holds a mandate to invoice on behalf of these sellers, ensuring a straightforward and transparent transaction experience for every buyer on the platform.

Access your customer area via the 'My Account' button. Delivery addresses are managed under the 'Delivery Addresses' menu — click 'Create' to add a new address. Company information can be edited from the 'My Company' tab in the left-hand sidebar. Remember to save all changes before exiting.

You have 48 hours from receipt of the order to open a dispute, directly from the order page by clicking 'Open a Dispute'. You will be guided through a process to qualify the affected products and submit all relevant documentation. ARLL will review the claim and forward it to the seller within a reasonable timeframe. Our after-sales support team is available to assist you throughout the entire process.

For any suspicious activity or technical problem, contact us immediately through the Contact page. Please include the stocklot number and a detailed description of the issue observed so we can investigate and resolve it as quickly as possible.

ARLL operates on a fully remote basis — all team members work remotely and we do not hold in-person client meetings. We are available through our support page and can arrange video calls upon request. Our team is happy to assist with any questions regarding offers, transport, account management, or platform features.